Shipping Policy for RapidRapic

Effective Date: January 4, 2025

At RapidRapic, we aim to provide fast, reliable, and affordable shipping to ensure that your Christmas decorations and gifts arrive safely and on time. This Shipping Policy outlines our shipping methods, processing times, and any applicable shipping fees. By making a purchase on our website, you agree to the terms of this Shipping Policy.

1. Shipping Methods

We offer a variety of shipping methods to accommodate your needs. These include:

  • Standard Shipping: Our standard shipping option ensures timely delivery at an affordable rate. Delivery times typically range from 5-7 business days.
  • Expedited Shipping: For faster delivery, we offer expedited shipping, which guarantees delivery within 2-3 business days.
  • Overnight Shipping: If you need your order urgently, we provide overnight shipping for next-day delivery.

Shipping methods and estimated delivery times may vary depending on your location.

2. Shipping Fees

Shipping fees are calculated based on the shipping method you choose, the weight and dimensions of your order, and your shipping address. You will be able to view the total shipping cost at checkout before completing your order.

  • Free Shipping: We offer free standard shipping on orders over a certain amount. The minimum order value for free shipping is $75. This promotion may change periodically, so please check our website for the latest details.
  • Flat Rate Shipping: For certain items or promotions, we may offer flat-rate shipping. Please refer to the specific promotion details for the flat rate shipping offer.

3. Processing Time

  • Order Processing: Orders are processed within 1-2 business days from the time they are placed. Orders placed on weekends or holidays will be processed on the next business day.
  • Shipping Time: Once your order has been processed, it will be shipped according to the shipping method you selected. Delivery times are based on the shipping method and destination.

Please note that delivery times may vary depending on external factors such as weather conditions, carrier delays, or holidays.

4. International Shipping

We currently offer international shipping to selected countries. International orders are subject to the following conditions:

  • Shipping Fees: International shipping fees will be calculated at checkout based on your location and the weight of your order.
  • Customs Duties and Taxes: International customers may be responsible for paying any applicable customs duties, taxes, or import fees required by the destination country. These fees are not included in the cost of shipping and are the responsibility of the customer.
  • Delivery Times: International delivery times vary based on the destination country. Please allow additional time for customs processing and transit.

For more details on international shipping, please contact our customer service team.

5. Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information. You can use the tracking number provided to monitor the status of your shipment through the carrier’s website.

If you do not receive your tracking information or have trouble tracking your order, please contact our customer service team for assistance.

6. Shipping Restrictions

  • P.O. Boxes: We cannot deliver to P.O. Boxes. Please provide a physical address for shipping.
  • Restricted Areas: Some remote locations or areas may have limited shipping options or additional delivery charges. We will inform you if your shipping address is subject to these restrictions.

7. Damaged or Lost Shipments

While we take great care in packaging your order, shipping carriers may occasionally cause damage or loss during transit. If your order arrives damaged or is lost in transit, please contact us immediately at info@rapidrapic.net or call us at (747) 900-6533. We will work with the shipping carrier to resolve the issue and ensure that you receive a replacement or refund.

To help us process your claim, please provide the following:

  • Photos of the damaged item(s)
  • A description of the damage or issue
  • Your order number

8. Order Modifications and Cancellations

Once an order is placed and processing has begun, it may not be possible to modify or cancel the order. If you need to make changes or cancel your order, please contact us immediately. We will do our best to accommodate your request, but cannot guarantee that changes or cancellations can be made once the order is processed.

9. Delivery Delays

We strive to deliver your orders on time; however, there may be unforeseen circumstances that cause delays, such as:

  • Severe weather conditions
  • Carrier issues
  • High demand during peak shopping periods (e.g., holidays)

We will notify you if there are significant delays and work to resolve any issues as quickly as possible.

10. Contact Us

If you have any questions or concerns about our shipping policy, need assistance with tracking an order, or require further information, please contact us at:

We appreciate your business and are here to assist with any shipping inquiries you may have!